HomePrivacy Policy

Privacy Policy

This Privacy Policy was last updated: 12th September 2022.

Zithara Technologies Pvt. Ltd (“Zithara”) values your privacy.

We value the trust you place in us. That’s why we insist on the highest standards of confidentiality for secure transactions and customer information. Please read the following statement to learn more about our information gathering and dissemination practices.

Our privacy policy may be changed at any time without notice. To ensure that you are aware of any changes, please review this policy periodically.

By visiting this website or mobile application, you agree to be bound by the terms and conditions of this Privacy Policy. Please do not use or access our website if you do not agree.

By merely using the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy shall be incorporated into and subject to the Terms of Use.

In this Privacy Policy (“Policy”), we describe the information that we collect about you when you visit our website, www.zithara.in (the “Website”) and use the services available on the Website (“Services”), and how we use and disclose that information.

If you have any questions or comments about the Privacy Policy, please contact us at support@zithara.in . This Policy is incorporated into and is subject to the Zithara Terms of Use, which can be accessed at www.zithara.in/terms . Your use of the Website and/or Services and any personal information you provide on the Website remains subject to the terms of the Policy and Zithara’s Terms of Use.

Collection of Personal Information and Other Information

When you use our website, we collect and store your personal information, which you provide from time to time , to ensure that you have a safe , efficient, smooth and customized experience. This allows us to provide services and features that are most likely to meet your needs, and to customize our website to make your experience safer and easier. When you register and login to Zithara.in to access Zicoin rewards given to you for shopping at your favorite merchants. You expressely agree to share you Personal information like Mobile Phone number linked to your PSP receive updates on Zicoin balance and usage at different stores both online and offline.

In this process, we collect personal information from you that we believe is useful in achieving this goal.

Generally, you can browse the website without telling us who you are or revealing any personal information about yourself. You are not anonymous to us when you give us your personal information. Where possible, indicate which fields are required and which fields are optional. You always have the option of not providing information by choosing not to use a specific service or feature on the Website. We may automatically track certain information about you based on your behavior on our website. We use this information to carry out internal research on the demographics , interests and behavior of our users in order to better understand, protect and serve our users.This information is compiled and analyzed on an aggregated basis. This information may include the URL that you have just provided (whether this URL is on our website or not), which URL you are next to (whether this URL is on our website or not), your computer browser information, and your IP address. We use data collection devices such as “cookies” on certain website pages to help us analyze our web page flow, measure promotional effectiveness, and promote trust. “Cookies” are small files placed on your hard drive that help us provide our services. We offer certain features that are only available through the use of a cookie. We also use cookies to make it easier for you to enter your password less frequently during a session. Cookies can also help us provide information that is tailored to your interests. Most cookies are “session cookies,” which means that they are deleted automatically at the end of the session. You are always free to disallow our cookies if your browser permits, although in that case you may not be able to use certain features of the Website and may be required to re-enter your password more frequently during a session. In addition, you may find “cookies” or similar devices on certain pages of the Website that are stored by third parties. We shall not control the use of cookies by third parties. If you choose to buy on the website, we will collect information about your buying behaviour. If you deal with us, we collect additional information such as your billing address, credit / debit card number and credit / debit card expiry date and/or other payment instrument details and check or money order tracking information.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support and resolve issues as permitted by law. If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information in a file that is specific to you. When you set up a free account with us, we collect personally identifiable information (email address, name , phone number, credit card / debit card / other payment instrument details, etc.) from you. While you can browse certain sections of our website without being a registered member, some activities (such as ordering) require registration. We use your contact information to send you an offer based on your previous orders and your interests.

We use other tracking mechanisms in addition to the above

  • Pixel Tags
  • Log Files

Use of Demographic & Identity data

We use your personal information to provide the services you request. To the extent that we use your personal information on the market to you, we will provide you with the ability to opt out of such uses. We use your personal information to resolve disputes; troubleshooting problems; helping to promote a secure service; collecting money; measuring consumer interest in our products and services; informing you about online and offline offers, products , services and updates; tailoring your experience; detecting and protecting us from error, fraud and other criminal activity; enforcing our terms and conditions; and so on.

We will have access to your SMS, contacts in your directory, location and device information with your consent. We may share this information with our affiliates. In the event that consent to this use of data is withdrawn in the future, we will stop collecting such data but will continue to store the data and use it for internal purposes to further improve our services.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data on the activities of our users on our website.

We identify and use your IP address to help diagnose problems with our server and to manage our website. Your IP address is also used to help you identify yourself and to gather broad demographic information.

Occasionally, we will ask you to complete an optional online survey. These surveys may ask for contact information and demographic information (such as pin code, age, or income level). We use this data to tailor your experience on our website, to provide you with content that we think you might be interested in, and to display content according to your preferences.

Disclosure of Personal Information

We use third parties who, on behalf of us, provide elements of our products and services. We have appropriate contracts in place with our third party partners. This means that they can not do anything with your Personal Data that is outside the scope allowed by us. They hold it securely and only retain it for the period specified in our contracts with them.

We may also disclose your Personal Data to the appropriate authorities if we believe that it is reasonably necessary to comply with the law, regulations, legal procedures, to protect the safety of any person, to address fraud, security or technical issues, or to protect our rights or the rights of those who use our products and services.

Reasons for the disclosure of your Personal Data to other parties:

We may disclose your Personal Data to others where it is lawful to do so, including where we or they are:

  • Need to provide products or services to you
  • Where you started the payment
  • have a legal obligation to do so, e.g. to help detect and prevent fraud,
  • Have a requirement in relation to regulatory reporting, litigation or legal rights and interests asserting or defending
  • Have a legitimate business reason to do so
  • Want to send you information and promotional material about our products and services,
  • You asked for your consent to share it, and you agreed.
  • To improve your online experience with the use of our product.

To whom your Personal Information may be disclosed:

For the purposes referred to above, we may disclose your Personal Data to other parties, including:

  • Other group companies and any subcontractors, agents or service providers who work for us or provide services to us or group companies (including their employees, subcontractors, service providers, directors and managers)
  • Law Enforcement Authorities, Government Authorities, courts, dispute resolution bodies, our regulators, auditors and any party appointed or requested by our regulators to conduct investigations or audits of our activities
  • Legal and regulatory bodies and authorities (including the government) investigating agencies and entities or persons to whom or before whom the disclosure of personal data is required by applicable law, courts, judicial and quasi-judicial bodies and tribunals, arbitrators and arbitration tribunals;
  • Regulators for Overseas
  • Anyone else who has been instructed to share your Personal Data with you

Data Security

We are committed to the protection of your Personal Data in our custody. We take reasonable steps to ensure that appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We ensure that third parties providing services to us under appropriate contracts take appropriate security measures to protect your Personal Data in accordance with our policies.

Choosing / Opting-Out

We give all users the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you would like to remove your contact information from all www.zithara.in mailing lists and newsletters, please visit unsubscribe.

Links to other websites

Our website may contain links to other organizations’ websites. This Privacy Policy does not cover how this organization processes Personal Data. We encourage you to read the privacy policies of the other websites you visit.

Usage agreement

By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including, but not limited to, your consent to the sharing of your information in accordance with this Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page to ensure that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Zithara App Data Collection

The following data may be collected and shared with other companies or organizations

Location = Approximate location, Precise location 

Messages = SMS or MMS 

Personal info = Name, Email address, User IDs, Address, Phone number 

App info and performance = Crash logs, Diagnostics, Other app performance data 

App activity = App interactions 

Device or other IDs = Device or other IDs 

Security practices

Data is encrypted in transit = Your data is transferred over a secure connection

You can request that data be deleted = The developer provides a way for you to request that your data be deleted

Contact us

For any further privacy-related queries and complaints under applicable laws and regulations, please contact us at:

Contact e-mail address: support@zithara.in

All Logos, Colors and Graphics are registered trademarks.